The cozy breakfast offers authentic Italian treats, proving a great start to the day. The room provided a mini fridge and water kettle, keeping things cool and convenient after long days wandering around.

Staying on the upper floors means dragging your luggage up steep staircases with no elevator in sight—a workout, to say the least. The hairdryer cut out during use, and there was no breakfast service available, contrary to what was advertised, leading to a bit of disappointment.

The hotel’s location was incredibly convenient, situated just

a short walk from the main train station and key attractions in Florence. The staff were genuinely friendly and provided helpful recommendations. However, it’s worth noting that the absence of an elevator can be challenging with heavy luggage.

The room was well-furnished and quiet, particularly considering its great central location near the train station. Friendly staff made the stay pleasant, but be aware of the stairs when carrying luggage. Breakfast options were limited, which was a slight downside.

Noisy first-floor room with uncomfortable sleeping situation.

1. Great location
2. Comfortable beds
3. Friendly staff

1. No elevator access
2. Inconsistent heating system

I stayed at bella firenze for 2 nights during a romantic trip to florence, and it really exceeded my expectations. The room was quiet and comfortable. The hotel’s location made it easy to walk to all the sights. I appreciated the cozy breakfast that fueled our long days exploring.

there was no elevator to the second floor.

Excellent proximity to transportation, variety of room options, secure hotel access arrangements

The absence of an elevator requires dragging luggage up steep stairs!!! Inconsistent heating systems left me cold at night!!! No staff presence during critical hours caused confusion at check-in!!!

Great room amenities!

Great location. close to the train station and local cafes. The staff was exceptionally helpful, carrying our luggage to our room. Breakfast exceeded expectations with tasty homemade treats and quality coffee.

unexpectedly spacious room with all the essentials

secure building, quiet room

limited staff hours

The location is a major plus, with easy access to the train station and some fantastic local cafes serving traditional Marche products. Staff were generally helpful, providing useful tips about the city. However, the absence of 24-hour staff and surprise tax charges were frustrating, making it feel less accommodating. The tight stairway access without an elevator can be challenging for those with large bags.

The comfortable room had all I needed, including multi-plug adapters and a handy fridge. I loved the quiet ambiance despite the central location, making it easy to explore. The owner even carried my heavy luggage upstairs!